We collect Information when you interact with our Services online or offline. In general, the Information we collect is either (a) provided by you, (b) collected by us when you use our Services, or (c) given to us by third parties. Where required by law, we get your consent to collect this Information. This Information includes:
In addition to the Information we collect from you directly, CRDN may receive Information about you from a variety of sources, including other individuals and third-party businesses. For instance, we may receive Information about you from the following sources:
We may combine this Information with Information we collect directly from you.
CRDN uses your Information to provide you with our amazing range of Services. We use Information only as permitted or required by law and as described in this privacy policy or otherwise disclosed at the time of collection. For more information on the legal grounds applicable to our processing of Information under General Data Collection Regulation (“GDPR”) and other comparable data protection laws around the world, see our Legal Bases Chart.
Provide CRDN Services. We use your Information to provide our wide range of Services that you request, view, or otherwise engage with. This might include customizing and personalizing the Services for you. For example:
o Streaming Services. We use Information to enhance your experience of the range of content on our news streaming services. We may use it to recommend shows, movies, or sports events we think you’ll want to watch, manage your subscription orders and payments, or to target and deliver marketing and advertising on an ad-supported subscription service (see also Advertising and Marketing below).
o Games & Interactive Entertainment. When you play our games and experience our interactive products, we may use Information to personalize your experience or to recommend or enable in-game features, leaderboards, purchases, or rewards. For some Services, we will ask for permission to access your device’s speaker or camera. If you grant permission, you may be able to record audio, take pictures or video within the app experience, or access certain augmented reality (“AR”) features or similar interactive features.
Improve our Services. We may analyze your information (and create aggregated data derived from your Information) to develop, maintain, analyze, optimize, improve, measure, and report on our Services and Services features and how they are used.
Communications. We may send you communications, including by email, push notifications, or text, about purchases, your account, offers, contests, surveys, changes to policies, customer service inquiries, or to request feedback. We may record your comments, text, or voice communications for purposes of making features available, improving our services, and addressing potential abuses of the terms of use that apply to our Services. or other concerns on behalf of our users.
Advertising and Marketing. We promote our brands and offerings by publishing advertising on our own Services and by placing ads on third parties’ services. We also provide advertising services for third party advertisers. We may use your Information to model, segment, target, offer, market, and advertise our Services, including providing discounts or offerings from our affiliates, business partners, and select third parties, and running competitions on social media and other channels. We may also use your Information to provide and improve our advertising services, including how we target and measure our publishing of ads for third party advertisers. For more information and options to control this, please see the How Can You Control Your Information? section or visit Ad Choices.
Operate our Business. We also use Information to support our internal business functions, including finance, accounting, and audit.
Safety, Security, Fraud Prevention. We may use your Information to enhance the safety and security of our Services. We may also use it to verify your identity, monitor, investigate, and prevent fraud, and halt other unauthorized or illegal activity.
Comply with Law and our Terms of Use. We may use your Information to comply with applicable law, such as to satisfy a tax obligation or government request. We may also use it to enforce or defend our rights, investigate, or report potential violations of our >Terms of Use.
With Your Consent. We may use your Information with your consent for other purposes described at the point of collection.
Deriving aggregated data. We may analyze your Information to create aggregated data that we use in connection with any of the other uses of Information set out in this section.
Retention. We only keep Information for as long as we need it to fulfil the purpose we are using it for, as permitted by law.
CRDN may disclose Information to:
A cookie or other tracking technology is a small piece of script or code that is stored on your browser or device to help websites and apps remember you and collect information about your use of the Service. CRDN uses cookies, web beacons, SDKs, pixels and other tracking technologies (collectively referred to as “cookies”) to make your experience on our Services better. These technologies help recognize your browser or device, maintain your preferences, and provide certain features (like storing a high score on a game or saving your location). CRDN (including our affiliates) and third parties may use these technologies to collect information over time from apps, websites, and other digital products. We and third-party advertising companies may use this Information to help serve advertising tailored to your interests, both on and off the CRDN Services. These technologies also help measure advertisements across our Services, marketing emails and other third-party websites, apps, devices, and services.
We may also work with third parties that collect data about your use of the Services and other sites or apps over time for non-advertising purposes. For example, CRDN uses Google Analytics and other third-party services to improve the performance of the Services and for other analytics purposes. These third parties are responsible for their cookies and identifiers, and may use them for their own purposes with your consent. For more information, see Google’s Privacy & Terms. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout. On some Services, CRDN also uses Nielsen to allow users to contribute to market research. For more information, visit the Nielsen Digital Measurement Privacy Policy.
Please see the How Can You Control Your Information? for more information about your choices with respect to Information collected via cookies.
There are a number of tools and options you can use to help control how your Information is collected, used, and disclosed.
Individual Rights: depending on the country where you are based, you may request the following:
o Right to access and rectification: you can request Information we hold and the correction of any errors of your Information.
o Right to erasure/deletion: the right, in certain circumstances, to ask for your Information to be deleted. In specific cases, we may not be able to delete some types of Information, in particular, where we have a legal obligation to keep that Information (e.g., for regulatory reporting purposes), or where you want us to continue to
provide you with a Service and the processing of the Information is necessary for the provision of that Service.
o Right to restriction of processing: the right, in certain circumstances, to restrict further processing of your Information.
o Right to portability: the right in some cases to receive your Information in a digital format or to have it transmitted directly to another controller (where technically feasible)
o Right to object: The right to object (on grounds relating to your particular situation) to the processing of your Information on the basis of our legitimate interests, including for direct marketing purposes.
o Right to withdraw consent: you can withdraw your consent at any time in respect of any processing of Information which is based upon a consent.
o Right to lodge a complaint before the supervisory authority for data protection in your country, if you consider that your rights under the applicable privacy legislation have been infringed.
To exercise any of these rights that apply where you live, please submit a request by navigating to the CRDN Privacy Center. Residents of some US states have specific rights relating to access, deletion, and correction requests. Please visit the US State Supplement page for a description of those state-specific rights.
Marketing Communications. If you would like to stop receiving email or text marketing communications from us, follow the “unsubscribe” instructions provided in the relevant email or respond “STOP” to the relevant text. In certain Services, you may also be able to opt out via the settings when you log into your account.
CRDN Targeted Advertising. To opt-out of CRDN’s use and sharing of Information for targeted advertising purposes, please visit Ad Choices. Please note that if you opt out, CRDN will continue to collect and use data for other purposes, including research, analytics, and internal operations. You may continue to receive advertising on our Services based on your activities there.
Third-Party Targeted Advertising. You can also opt out of targeted advertising on websites by third parties that participate in self-regulatory programs via the following links:
o Websites: The Digital Advertising Alliance (DAA) WebChoices and Network Advertising Initiative (NAI) WebChoices
o Mobile: DAA AppChoices and NAI Mobile Choices
o CTV: NAI CTV Choices
Browser and Device Settings. You may have more options depending on your mobile device, operating system, or browser. Please review the support materials and/or the privacy settings for the respective devices and systems to learn more about these features and how they apply to targeted advertisements. Blocking cookies may also prevent you from accessing some of our content or Service features.
Precise Location Information. To disable collection of mobile device precise location information through our apps, please access your device settings and choose to limit that collection.
Cookies. See What Do You Need to Know About Cookies and Other Identifiers? for more choices about managing other technical and usage information.
Please note some of the rights detailed above are not absolute, might not all be available in your country, and may not be applicable in certain scenarios. If you have any particular questions about your data protection rights, feel free to reach out to us by email at [email protected]
CRDN has implemented administrative, technical and physical safeguards to help protect your Information. Unfortunately, no security measures are perfect, and we cannot assure you that Information will never be accessed or used in an unauthorized way.
Some US states require us to inform their residents about additional privacy information and rights. Please visit our US State Supplement page for additional information.
From time to time, we may update this Privacy Policy and post the updated Policy here. We encourage you to periodically check back and review this Policy so that you always know our current privacy practices.
If you have any questions about this Privacy Policy you can contact us and our Data Protection Officer at: [email protected] .